You already know you need studio software. The question is whether you're overpaying for features you don't use, locked into a contract you can't escape, and losing revenue to platform commissions. Here's the data.
Cancellation terms vary by plan
No contract — cancel anytime
Mindbody was designed for big-box gyms. Reformer studios have specific needs that Mindbody either ignores or charges premium prices for.
Mindbody charges separate transaction fees on top of the subscription -- including when a new client discovers your business through the Mindbody app -- but does not publish the percentage. You can't calculate your real monthly cost until you're already a customer.
Only the entry-level Starter plan has a published price (from €99/month/location). The Accelerate and Ultimate tiers -- the ones with the reporting and marketing features a growing Reformer studio needs -- are contact-sales only.
Mindbody treats your $40,000 Reformer machines the same as a yoga mat. No equipment-specific scheduling, no capacity per machine, no equipment utilization tracking.
Mindbody was built for large multi-location chains. Many of its enterprise features -- advanced staff hierarchies, cross-location reporting, large-scale marketplace tools -- go unused by a small 4-8 Reformer studio, while the equipment-specific scheduling that actually matters isn't there at all.
| Feature | Mindbody | NexiBook |
|---|---|---|
| Monthly Price | From €99/mo/location (Starter); higher tiers: contact sales | €99/mo |
| Annual Contract | Terms vary by plan; may require advance notice | None — cancel anytime |
| Platform Commission | Separate transaction fees; percentage not disclosed | 0% (Stripe standard only) |
| Cancellation Fee | Not publicly disclosed | $0 |
| Equipment-Based Scheduling | Generic resources only | Reformer-specific with capacity |
| Group-to-Private Conversion | Not available | Built-in engine (automatic upsell) |
| Instructor Commission Tracking | Only on higher, contact-sales tiers | All plans — per instructor, per service type |
| WhatsApp Notifications | Not available (SMS at extra cost) | Included on all plans |
| Smart Waitlist | Basic waitlist | Auto-promote + notify by resource |
| Credit/Package System | Yes | Yes (5, 10, 20 sessions) |
| Setup Time | Days to weeks (training required) | 15 minutes |
| Payment Processor | Multiple (with added fees) | Stripe (2.9% + 30¢) |
| Client Portal | Yes | Yes (customizable branding) |
| Video / Live Streaming | Yes (proprietary) | Zoom + Mux integration |
| Mobile Responsive | Yes + native app | Yes (PWA-ready) |
| Free Trial | Demo on request (sales call required) | 14 days free, no credit card |
| Holiday / Reschedule Tools | Manual process | Automated close days + bulk reschedule |
Mindbody's own pricing page confirms three cost layers: the plan, optional add-ons, and separate transaction fees -- including one that applies whenever a new client discovers your business through the Mindbody app. None of the tiers above Starter, and none of the transaction-fee percentages, are published.
| Cost Item | Mindbody | NexiBook |
|---|---|---|
| Software subscription (annual) | From €1,188 (€99/mo, Starter); higher tiers not published | €1,188 (€99/mo) |
| Payment / transaction fees | Separate fees apply; percentage not disclosed | 0% platform fee (Stripe standard only) |
| New-client discovery fee (Mindbody app) | Applies; percentage not disclosed | $0 |
| Setup / training | Not published | $0 (15-minute self-setup) |
With NexiBook, the €99/month price is the whole bill -- 0% platform commission, no per-transaction surprises. With Mindbody, you'd need to run your actual revenue through their sales team to know your real monthly cost.
Mindbody is a one-size-fits-all platform. NexiBook is built with Reformer studios in mind from the ground up.
Map each class to specific Reformer machines. Set capacity per equipment type. Prevent double-booking of individual machines. Track utilization per Reformer.
Automatically identify clients who attend 3+ group Reformer classes and offer them private sessions. Auto-calculates the price difference. No competitor has this.
Different commission rates for group vs. private, Reformer vs. mat, trial vs. paid. Track payouts per instructor, per service type, per period. Included on all plans.
Class reminders, booking confirmations, waitlist promotions, and payment receipts — all via WhatsApp. 98% open rate vs. 20% for email. Mindbody charges extra for SMS.
Sell Reformer session packages with automatic credit tracking. Credits work across group and private sessions. Expiry rules, partial usage, and remaining balance — all handled automatically.
Close days with one click, automatically cancel affected classes, notify all clients via WhatsApp, and offer reschedule options. Mindbody requires manual handling of each booking.
Most studios complete the migration in under 48 hours. Run NexiBook in parallel with Mindbody during your free trial.
Sign up in 2 minutes. No credit card. Export your client list from Mindbody (CSV) and send it to us.
Our team imports your clients, active packages, and schedule. Configure your Reformer equipment and Stripe payments. Done in 24 hours.
Run both systems in parallel during your trial. When you're confident, cancel Mindbody at contract end. Zero downtime for your clients.
Pro tip: Start your NexiBook trial 30 days before your Mindbody contract renews. This gives you a full month to migrate without overlap costs.
Join Reformer studios switching from Mindbody to a flat, no-commission price they can actually plan around.
14-day free trial. No credit card. No contract. Setup in 15 minutes.
Start Your Free 14-Day TrialNo credit card required • Cancel anytime • Full migration support
NexiBook is purpose-built for Pilates Reformer studios: a flat €99/month with 0% platform commission, equipment-based scheduling that maps classes to specific Reformer machines, a group-to-private conversion engine, and instructor commission tracking per service type. No annual contracts — cancel anytime. Mindbody's published Starter price is also from €99/month per location, but higher tiers are contact-sales only and it charges separate, undisclosed transaction fees on top.
It depends on your current Mindbody tier. NexiBook is a flat €99/month with 0% platform commission and only standard Stripe processing fees (2.9% + 30 cents) -- no surprises. Mindbody's published Starter price is also from €99/month per location, with higher tiers contact-sales only, plus separate transaction fees that apply on card payments and when a new client discovers your business through the Mindbody app. Mindbody does not publish the percentage for those fees, so studios on higher tiers typically can't calculate their real monthly cost without contacting sales.
You can. Mindbody's own FAQ states that cancellation terms vary by plan and billing agreement and may require advance notice, so check your specific contract before you cancel. We recommend starting your free NexiBook trial while your Mindbody contract is still active, migrating during the trial, and timing the switch to your contract end date to avoid penalties.
Yes. NexiBook has equipment-based scheduling built into the core platform. You map classes to specific Reformer machines, set capacity per equipment type (e.g., 6 Reformers = max 6 clients), and prevent double-booking of individual machines. Mindbody treats Reformers as generic “resources” with no equipment-specific logic. You can also schedule mixed-equipment classes (Reformer + Tower, Reformer + Chair) with per-equipment capacity limits.
Most studios complete the full migration in under 48 hours. Export your client list from Mindbody as CSV, send it to NexiBook support, and the team imports your clients, active packages, and schedule within 24 hours. Configure your Reformer equipment mapping, connect Stripe, and you're live. Many studios run both systems in parallel during the 14-day free trial before making the full switch.
See how NexiBook compares to other platforms:
