Momence was acquired. Your studio's future shouldn't be uncertain.
Momence was acquired by Clubessential/Xplor Technologies in January 2025. Studios are worried about price hikes, product changes, and corporate uncertainty. Compare the independent, Reformer-specific alternative.
Pro plan + 2.5% platform fee + 3.9% processing
Free plan charges clients 4% service fee
Flat price. 0% platform commission. No hidden fees.
Cancel anytime. No annual lock-in.
Momence was acquired by Clubessential Holdings, a subsidiary of Xplor Technologies. Xplor manages software for country clubs, golf courses, and homeowner associations. This is not a wellness-first company. Studios that built their operations around Momence are now asking: Will prices go up? Will the product change? Will support get worse?
Here's what Reformer studio owners need to know about the current state of Momence:
Momence's pricing looks simple on the surface. It's not. Here's what a typical Reformer studio actually pays:
Calculations based on $10,000/month studio revenue. Savings increase with higher revenue.
| Feature | Momence | NexiBook |
|---|---|---|
| Monthly Price | Free (5%+4%) / $60 (2.5%) / $199 | €99/mo flat |
| Platform Commission | 2.5% — 5% on every transaction | 0% |
| Client Service Fee | 4% charged to clients (Free plan) | $0 — never |
| Payment Processing | 3.9% + $0.30 (US) | Stripe standard (2.9% + $0.30) |
| Equipment Scheduling | Not available | Per-machine Reformer scheduling |
| Group-to-Private Conversion | Not available | Automatic upsell engine |
| Instructor Commissions | Not available | Built-in per-session tracking |
| WhatsApp Notifications | Not available | Included (reminders, confirmations) |
| Video Monetization | Limited | StreamVault — on-demand + live |
| Credit Packages | Yes | Yes (5, 10, 20 session packs) |
| Waitlist Management | Yes | Yes — auto-notify on opening |
| Client Portal | Yes | Yes (customizable branding) |
| Online Bookings | Yes | Yes |
| Stripe Payments | Yes | Yes (Stripe Connect) |
| Workout / Progress Tracking | Not available | Coming Q2 2026 |
| Contract Type | Annual contracts (reported lock-in) | Month-to-month. Cancel anytime. |
| Company Status | Acquired (Clubessential/Xplor) | Independent, founder-led |
| Support Quality | Trustpilot 4.1/5 — #1 complaint: support | Dedicated onboarding + WhatsApp support |
Momence was built for generic fitness businesses. NexiBook was built specifically for studios that run Reformer classes. Here's what that means in practice:
Assign individual Reformer machines to time slots. Track which equipment is available, prevent double-bookings, and optimize machine utilization across your studio. Momence treats all services the same — it has no concept of equipment-level scheduling.
Automatically identify clients who attend group Reformer classes and upsell them to private sessions. The system calculates the price difference, handles the credit adjustment, and tracks conversion rates. This is unique to NexiBook — Momence does not have this capability.
Track commissions per instructor, per session type. Set different rates for group vs private Reformer classes. Generate payout reports automatically. Momence does not offer built-in commission management — studios typically track this in spreadsheets.
Record your Reformer classes and sell them as on-demand video content. Build a revenue stream beyond in-studio sessions. StreamVault handles hosting, access control, and payment — included in your NexiBook plan at no extra cost.
Post-acquisition, software companies typically lock in existing customers with updated terms, new annual contracts, and gradual price increases. The best time to migrate away from Momence is now — before new contract terms roll out and before your studio data becomes harder to export.
Consider what happened with other fitness software acquisitions:
Switching is simpler than you think. Our onboarding team handles the heavy lifting.
Sign up for NexiBook's 14-day free trial. No credit card required. Full access to all features including equipment scheduling.
Download your client list, active memberships, class schedules, and booking history from Momence (CSV export).
Our onboarding team imports your data, sets up your Reformer equipment schedule, configures instructor commissions, and connects your Stripe account.
Use NexiBook alongside Momence for 1-2 weeks. Verify everything works. Train your staff. No rush, no pressure.
Once you're confident, cancel Momence and run fully on NexiBook. Your clients won't notice the switch — bookings, payments, and notifications all work seamlessly.
Average migration time: 1-3 business days. Zero downtime.
Start your free 14-day trial. No credit card. No annual contract. Full Reformer scheduling from day one.
Start Free Trial — No Credit Card14-day free trial • No credit card • Cancel anytime • Assisted migration
Yes. In January 2025, Momence was acquired by Clubessential Holdings, part of Xplor Technologies. Xplor manages software for country clubs, golf courses, and homeowner associations — not boutique fitness studios. Historically, fitness software acquisitions lead to price increases (Mindbody prices rose 30-50% post-acquisition), reduced support quality, and features being moved behind higher pricing tiers. Studios looking for long-term stability are switching to independent alternatives like NexiBook before new terms take effect.
Momence has multiple fee layers beyond the subscription. On the Free plan: 5% platform fee + 4% service fee charged directly to your clients. On Pro ($60/mo): 2.5% platform fee. On Custom ($199/mo): 0% platform fee but 3.9% + $0.30 payment processing. Optional add-ons: AI Inbox ($399/mo), Spotfiller ($49/mo), and SMS at extra cost. For a studio processing $10,000/month on the Pro plan, total fees can reach $730/month. NexiBook charges a flat €99/month with 0% platform commission and standard Stripe processing.
No. Momence does not offer equipment-level booking. You cannot assign specific Reformer machines to time slots, track which machine a client is using, or monitor equipment utilization. For Reformer studios where machine scheduling is central to operations, this is a significant limitation. NexiBook was designed with equipment-based scheduling as a core feature — you can manage individual Reformer machines, prevent double-bookings at the equipment level, and optimize utilization rates.
On $10,000/month revenue: Momence Pro costs approximately $730/month in total fees (subscription + platform fee + processing). NexiBook costs approximately $427/month (€99 subscription + Stripe processing). That's a saving of $3,600+ per year. Studios on Momence's Free plan with the 5% + 4% fee structure save even more — up to $6,000+ per year. Higher revenue studios see proportionally larger savings because NexiBook charges 0% platform commission.
Yes. NexiBook offers assisted migration from Momence. Export your client list, memberships, and schedules from Momence (CSV). Our team imports everything, configures equipment scheduling, sets up instructor commissions, and connects your Stripe account. The process takes 1-3 business days. You can run both platforms in parallel during transition, and NexiBook's 14-day free trial gives you full access to test before committing.
No. NexiBook is month-to-month. Cancel anytime with no penalties, no exit fees, no hoops to jump through. Momence has been reported to use annual contracts with difficult cancellation processes. NexiBook believes retention should be earned by product quality, not enforced by contracts. If you stay, it's because NexiBook is working for your studio — not because you're locked in.
Compare NexiBook with other platforms, or learn more about Reformer-specific features:
